I visited Calamander for four nights with three girlfriends and we left feeling very disappointed with our stay.
The hotel does look impressive on arrival and the rooms were clean and comfortable with a great swimming pool but sadly that's where our positives ended.
The staff really let the hotel down. They dragged their feet (felt like asking for a fork was an effort), they weren't very helpful or accommodating and we felt pressure to tip for every small service. We had a particularly bad experience as one of my friends had clothes stolen from her room. There was no offer of an apology or any form of compensation - we actually felt like the staff and managers accused us of hiding the clothes! They even asked if they could look in our bags!! They did eventually offer us a free lunch as an apology - but this was limited to two pizzas between four people and no drinks included. Being wheat intolerant I asked if I could instead have a salad or chips and they said no.
The towels provided were also frayed and stained which wasn't very pleasant. We did also feel like the staff let themselves into our room a little too often - it felt like whenever we popped upstairs to grab something, someone different was in our room changing towels, checking air con or changing water.